Customer Support

Telecommunications:

Active IP provides expert, reliable, and comprehensive telecommunications consulting services to companies with in the US.  We assist organizations to accurately access their current and future telecommunications needs, resulting in optimum long-term telecommunications management success.  We help your company save valuable time and cut unnecessary costs, while delivering the best possible technology for your unique business environment.
Does your business need?

• A clear, concise record of all your current telecommunications services and how much it's costing you?
• Options for saving money on your monthly communications services for voice, data, video, wireless and Internet?
• A comprehensive plan for your current needs that can easily expand as your business grows?
• Expert advice for current and future telecommunications services?
• Professional help selecting the right equipment and vendors?
• Support implementing new service contracts?
• Knowledgeable assistance for cleaning up a cabling nightmare?
• Realistic and practical solutions for your telecommunications systems and services?
• Proactive troubleshooting for any kind of telecommunications problems?
• Honest, just-in-time, service and Project Management?

Networking:

Our team can help you build a new network or redesign an existing one. We combine theoretical design knowledge, industry best practices, and practical implementation experience to create secure, scalable, and reliable network infrastructures.

Our Network Design And Implementation Solutions Include:

• Full service network analysis, design, installation, maintenance, optimization, and expansion
• Local Area Networks up to Gigabit Ethernet speeds
• Dedicated and dial-up Internet connectivity solutions, including dial-up, ISDN, ADSL, T1, and beyond
• Wireless LAN and Internet access solutions
• Complete messaging and collaborative workgroup solutions for email, fax, calendaring, scheduling, reporting, and document management, specializing in Microsoft Exchange Server and Outlook
• Certified high-availability and high-performance solutions using clustering technologies
• Complete Wide Area Network solutions, including site-to-site links, remote access, and Virtual Private Networks
• Comprehensive network security solutions, including:
  • Security audits and policy reviews
  • Firewall installation and maintenance
  • Automated data backup
  • Enterprise-wide anti-virus protection
  • SPAM filtering solutions
  • Anti-spyware solutions
  • Resource access control
• Diaster Recovery planning
• Authorized resellers of most major hardware and software manufacturers, including Microsoft, Dell , Grandstream, Fonality, 3CX, SNOM, Cisco Systems , and others.